| | | Orders placed now will ship Aug 20 |
Information and Policies
Payment
RascalsResale.com accepts payment via:
1. Major credit card (Visa, Master Card, Discover, or American Express). *We
prefer American Express*
2. Paypal using a confirmed shipping address.
Please note we do not accept payment via money order or personal check.
However, funds may be deposited to a Paypal account by personal check, direct
bank draft, or credit card.
Worldwide Flat-Rate Shipping
The shipping fee for all orders within the United States and its territories
is $7.95, regardless of number of items purchased! Orders are shipped
within 1 business day of receipt of payment via USPS Priority Mail. The average
delivery time for USPS Priority Mail is 2 to 3 business days. We reserve the
right to ship via other carriers, such as UPS ground, for larger packages.
For international orders, the flat-rate shipping fee is $11.95 for Canada and $24.95
for all other countries. Larger international orders may require additional shipping charges,
however never more than our actual cost.
Return Policy & 100% Satisfaction Guarantee
Everything we sell is backed by our unconditional 100% money-back
guarantee. If for any reason you are unhappy with any item, simply mail it back to
us with 10 days of receipt and we'll refund the full cost of the item. Please
note that we cannot refund shipping charges.
Refer-a-Friend Program
When you refer a friend or family member to RascalsResale.com, we consider
it to be the highest compliment you could give us, and we appreciate it!
To show our appreciation, when a current customer refers a new customer to
RascalsResale.com, the new customer will receive 20% off their first order, and the
current customer will receive 20% off their next order! Discounts
are off of the item costs and not off of shipping or applicable taxes (if any).
Security
RascalsResale.com uses Secure Sockets Layering (SSL), to transfer your credit
card information. There isn't a more secure way to
buy something with a credit card online, via mail order, or at traditional
stores!
Privacy Policy
All information collected is for internal use by RascalsResale.com only.
We have never (and plan to never) sell or otherwise distribute any of
our customers' personal information to anyone else.
Some of our customers have asked us to create a newsletter so that
they can be made aware of sales and future updates at RascalsResale.com. We are
happy to offer this service to those customers who want it. This newsletter
is used infrequently and only to keep you up to date with information important
to shopping at RascalsResale.com such as the announcement of sales.
Your privacy is important to us!
About RascalsResale.com
RascalsResale.com began in October 1999.
After the birth of our daughter, we quickly developed a knack
for finding high-quality,
name-brand clothing at a discount. Combined with our mutual interests
in programming and business, we were
prompted to start an online children's resale shop, enabling us to
share our findings (and savings!) with others around the world.
As a family-owned and operated
business, we will give you the best customer service we can, with a personal
touch you are not likely to
experience in traditional stores. Please
enjoy browsing our site and feel free to contact us with any questions or
comments.
To contact us
You can email us directly at the addresses below. If you'd like to post your opinions for other visitors to read,
please visit our Customer
Comments Page. We look forward
to hearing from you!
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